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Elite Warranty Information

Elite Warranty Information

Here's what to do:

Please have your customers mail in there warranty back within 10 days of receipt of item purchased.
Elite Partners, LLC, warrants to the purchaser that it will correct any defects in material or workmanship by repair or replacement. Warranty repair or replacement can take up to 45 days.

Again, to have this warranty honored, the retail customer should mail the warranty form included in the box back to us within 10 days after receipt.

Warranty claims need to be made as soon as the customer has issues with the cover or item. A delay or neglect of an issue with a product may lead to a void in it's warranty. Covers and other products can often be repaired if claims are made early on. 

To request and RMA# and instructions on how to proceed with warranty issues please email us at:

Returns@WholesaleCarCovers.com

To obtain an RMA# for a return or exchange within the 40 day policy period, click on the "Request an RMA#" link at the bottom left of the menu. If over the 40 day policy period please email us at Returns@WholesaleCarCovers.com for further instructions on how to proceed.

WARNINGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Not liable for repainted surfaces or lacquer paint. Repainted vehicles should not be immediately covered. It is best to check with your painter or body shop for recommended "cure" time. Use of any cover before the cure time has been reached may cause damage which is not due to the cover, but due to the new paint.

- For maximum performance, DO NOT cover a wet vehicle.

- CAUTION: NEVER cover a hot tailpipe.

- NEVER cover a vehicle with a convertible top down, windows or sun roof open, or t-tops off.

- Do not use a cover while tailoring a vehicle.


Weather Conditions:

High Winds: If you are located in a high wind area be sure to tie down your cover using the grommets provided. Do not rely solely on the elasticized bottom of your cover to provide maximum protection from strong winds.

Freezing Weather: In unusual circumstances, a layer of ice may form between your vehicle and the cover. This layer of ice must be thawed before removing the cover. You may expedite the thawing process by pouring warm  water over the cover and gently lifting the cover as the ice begins to melt. If any resistance occurs, repeat process.

Cover Warranties:

Elite Guard: 1 Year Warranty
Elite ShieldAll UV: 2 Year Warranty
Elite Waterproof: 2 Year Warranty
Elite Supreme: 3 Year Warranty
NASCAR Covers: 1 Year Warranty

Standard Motorcycles, ATV's, Snowmobile and PWC Covers: 1 Year Warranty

Deluxe Motorcycles, ATV's, Snowmobile and PWC Covers: 2 Year Warranty




 

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